Shipping & Returns

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Time from order to delivery

Lead times may differ among our suppliers but generally range from 2 to 4 weeks from thef inal order approval to delivery at your specified address. You can find individual lead times displayed on each product page for your convenience.

Shipping time

At Custom Branded Clothing, our shipping times vary depending on the origin and destination of your order. Since we operate from multiple locations across Europe, shipping within the EU typically takes between 2 to 5 working days.

Tight deadline?

Facing a tight deadline? Need a custom-branded product on short notice? Feel free to contact us directly to explore options for meeting your deadline.


Please be aware that customized products are uniquely designed and created for you. As a result, they cannot be returned or exchanged once the order has been approved and production has begun.


Once your order is shipped, we will promptly send you tracking information via email so you can monitor your delivery.

Damaged product

In the unfortunate event that you receive a damaged product, kindly reach out to us at, and our team will assist you in resolving the issue. We may offer a replacement for the damaged item or provide a refund as necessary.

Shipping costs

Shipping costs depend on factors such as volume, size, and the destination country. For a personalized quote tailored to your specific requirements, please don't hesitate to contact us.